Business

I have to share.. your tech support called and WOW, amazing. I'm not computer savvy whatsoever.. I can run my accounting software like a boss but as for the rest, I'm equivalent to a newborn. The gentleman who called (A.J.) was patient, walked me thru things and explained everything in a language I understood. At no time did he seem impatient or frustrated with me, at what I'm sure seemed a complete lack of comprehension on my part. I'm very impressed with your customer service and happy to be a Quadro customer.

Barbie Anderson - Mitchell Tire,

Mitchell - ON

ULCH Transport has continued to grow over the past years and our computer network was not being maintained. Approximately ten months ago I learned that Quadro had started a computer repair & network setup service. With their close proximity and their knowledgeable staff I decided that we would start using Quadro services. A short time later, just before we had an opportunity to implement Quadro’s recommendations, our system went down. Matt and his staff worked into the night to get us back up and operating. The manager of Quadro stopped in on his way home and again on his way to work to ensure things were going alright. We have implemented the recommendations of Quadro and have not had any major issues since. When we have problems, the Quadro staff are able to do repairs remotely or are on site quickly. Quadro has a dedicated group to ensure ULCH Transport is able to keep operating.

We approached Quadro when we needed to upgrade our business internet. The service they provided was fantastic, far better than the big national companies gave us. They were truly interested in giving us the best solution for our business. Since then, we have used Quadro for all of our I.T. services and we couldn’t be happier. Their service is fast, their staff is very knowledgeable, and they are reasonably priced. We love having Quadro as our I.T. support company.

We upgraded our business phone system to VoIP with an auto-attendant, which has improved our efficiency by bringing our phone messaging system to the next level. We now receive an email as soon as a voice message is left on an extension allowing us to react to phone calls much quicker, while saving time. As every business is trying to do their best throughout these tough times, Quadro Communications has allowed us to “work from home” and on the road. We are very happy with the new phone system as it has taken hours off our workload, and customer feedback has been positive. Business is about customer satisfaction, and we at St. Marys Landscaping Ltd have felt that we have improved by leaps and bounds with our new system.